At Kinetra, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and the choices you have when using our website, programs, and coaching services.
Depending on how you interact with Kinetra, we may collect information such as:
If you choose to provide it as part of our coaching services, we may collect information such as:
Please only provide information that is necessary for your participation in our services.
We may use the information we collect to:
Payments may be processed through third-party payment providers.
Kinetra generally does not directly store complete payment card details. Payment information may be collected and processed by the payment provider according to its own privacy policy and security practices.
Our website may use cookies and similar technologies to:
You may be able to control cookies through your browser settings. Disabling certain cookies may affect website functionality.
We may use analytics and similar technologies to understand website traffic, user behavior, and how visitors interact with our pages.
This information may include:
This information helps us improve the Kinetra experience.
We do not sell your personal information.
We may share information with trusted third parties when reasonably necessary to operate our business, including:
Third-party service providers may process information on our behalf and are expected to handle it according to applicable requirements.
If you subscribe to receive promotional emails or other marketing communications, we may use your contact information to send you updates, offers, fitness resources, and information about Kinetra.
You can unsubscribe from promotional emails at any time by using the unsubscribe link included in the message or by contacting us.
Service-related communications may still be sent when necessary to provide a service you have requested.
We take reasonable administrative, technical, and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.
However, no method of transmitting or storing information online can be guaranteed to be completely secure.
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including providing services, maintaining business records, resolving disputes, enforcing agreements, and meeting legal obligations.
When information is no longer required, we may securely delete or anonymize it.
Depending on your location and applicable law, you may have rights regarding your personal information, including the right to:
To exercise an applicable privacy right, contact us using the details below.
Kinetra’s services are not intended for children who are not legally permitted to use such services without appropriate parental or guardian involvement.
We do not knowingly collect personal information from children in violation of applicable law.
If you believe a child has provided us with personal information improperly, please contact us so we can take appropriate action.
Our website may contain links to third-party websites, platforms, or services.
Kinetra is not responsible for the privacy practices or content of those third parties. We recommend reviewing their privacy policies before providing them with personal information.
Depending on the location of our service providers, your information may be processed or stored in countries other than the country where you live.
Where required by applicable law, we will take appropriate steps to provide protection for personal information transferred internationally.
We may update this Privacy Policy from time to time to reflect changes in our services, technology, business practices, or legal requirements.
When we make changes, we will update the “Last Updated” date at the top of this page.
We encourage you to review this page periodically.
If you have questions about this Privacy Policy, your personal information, or how Kinetra handles your data, please contact us.